Cancel your membership
Cancel your membership
Where you cancel depends on where you subscribed. Either way, you keep access until the end of the period you paid for.
If you subscribed on butter.yoga, open Profile › Membership in Butter and choose the cancellation option. Complete cancellation there to stop future renewals.
If you subscribed through Apple, open Settings on your iPhone, tap your name, then Subscriptions, then Butter. Apple handles the cancellation and any refund.
If you subscribed on butter.yoga and cannot open the app, manage your web membership using your checkout email. If you cannot find a membership or need help with another subscription, email support@butter.yoga with "cancel" in the subject line. A person will help and confirm by reply.
Refunds: any charge paid on butter.yoga is refunded in full on request within 30 days, and the unused part of a period after that. A refund for the current paid period ends that paid access and stops renewals; your free account and session history remain. Correcting a duplicate charge or billing mistake preserves otherwise valid paid access. The details, including refunds for earlier periods, are in the Terms of Service under Refunds.